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How Might Businesses Maximize Their Strategies with WhatsApp Templates for Marketing, Utility, and Authentication?

Introduction: In the hustle and bustle of today’s digital world, businesses are constantly on the lookout for fresh ways to connect with their audience. Enter WhatsApp, a platform with a colossal user base that has become a go-to for businesses looking to engage customers in a whole new way. But what’s really turning heads in

Is Live Chat or Chatbot the Ultimate Customer Support Solution?

The customer service landscape is constantly evolving, and businesses are seeking innovative solutions to enhance user experience and streamline operations.  One of the important debates in this arena revolves around the choice between live chat and chatbots. While both options offer unique advantages, the question remains: Is a chatbot the ultimate customer support solution?  Throughout

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